Our locations

Here you can select our various locations around Rhenus. You can choose between countries, the corresponding locations, business areas, as well as locations in your surrounding area.

Your contact (Mo-Fr 08h00-16h00): Phone +49 (0)2509 89-89 · E-mail: aktenrettung@de.rhenus.com

Document Saving & Restoration: Your point of call

  • Call our hotline: +49 (0)2509 89-89 (Mo-Fr 8h00-16h00)
  • Send us an e-mail: aktenrettung@de.rhenus.com

    We'll be happy to provide information for immediate action and further proceedings.

Manual file and document cleaning

Following the X-ray radiation treatment, our employees manually clean your documents at our secure facility in Nottuln/Germany.

  • Utilisation of specialised tools and state-of-the-art evacuation systems to remove dust and residue
  • Standard service: cleaning of outside faces
  • Optional service: intensive cleaning of each individual page
  • If necessary, replacement of damaged folders
  • Optional service: direct, in-house digitising service or, for large amounts of documents, batch digitisation by a specialised Rhenus unit

These steps are conducted in our secluded clean-room area:

Gentle cleaning

To clean your documents and prevent damage to delicate items, we use special cleaning brushes and latex sponges that allow for gentle removal of any dust and micro-biological residue without damage to the carrier material.

Dust and residue evacuation

Using specialised, high-power evacuation equipment, any dust and residue can be safely removed and collected for proper disposal.


Regardless of cause - be it decay, fire or humidity, unpleasant odours quickly attach themselves to documents.

  • To combat this, Rhenus offers an optional odour neutralisation treatment using ozone technology to remove any unpleasant smells.
  • This is also available separately, but in most cases, unpleasant odours are indicative of material contamination, which should be treated thoroughly to prevent further damage.

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Rhenus Data Office GmbH
Industriestraße 5
48301 Nottuln

Phone: +49 2509 89 0
Fax: +49 2509 89 33